Frequently asked questions

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What is FTTH?

FTTH is Fibre to the Home. also called “fibre to the premises” (FTTP), is the installation and use of optical fibre from a central point directly to individual buildings such as residences, apartment buildings and businesses to provide unprecedented high-speed Internet access.

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What is FTTB?

FTTB is an acronym for “Fibre to the Building.” or Fibre to the Business .Essentially, properties connected to nbn™ via FTTB operate on Fixed Line technology, with a fibre optic connection hooked up directly to their building. FTTB is the likely to be the setup of choice for apartment blocks or other multiple-dwelling properties

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What is LTE?

LTE is an abbreviation for Long Term Evolution. LTE is a 4G wireless communications standard developed by the 3rd Generation Partnership Project (3GPP) that’s designed to provide up to 10x the speeds of 3G networks for mobile devices such as smartphones, tablets, netbooks, notebooks and wireless hotspots

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What is the waiting period for Fibre Installation?

Depending on feasibility and infrastructure, Fibre installation can take anything between 4 -48 weeks.

What happens when I sign up for Fibre? Do I get temporary service?

Yes, If you require temporary service, we will be able to supply it.

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Will I be able to keep my business number?

Yes, you will be able to keep your number.  We will do a Geograpical Number Port (GNP) in order to keep your number

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